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Payments and refunds

For the tutors of Team Tutor to commence with any lessons its is required that the student/parent pay the full amount owed for the package.

Team Tutor works off a no refund policy. However, in case of an emergency that causes a student to be absent from a lesson, the lesson will be rescheduled and not charged on the upcoming invoice


Late attendance or absent

Here below states the terms and conditions for when a student arrives late for a lesson (private and online). It is required that the student gives at least one day notice if he/she is going to be absent for a scheduled lesson and reschedule that lesson. In case of an emergency and with a valid excuse the student will not be penalized. If the student fails to attend class without a notice, the tutor will wait 15 minutes and thereafter the lesson will be charged for.


Payment Methods

Team Tutor only accepts EFT as a payment method, no cash or cheques will be received on site or by any tutor. It is required that the student/parent sends the proof of payment to the respective email attached in the invoice.

  1. Introduction

  2. These are the "Terms" that regulate your general use of including all sub-domains of such websites (the "Website"), and our relationship with you. These Terms create a legally binding contract between us, TEAM TUTOR Proprietary Limited, trading as "TEAM TUTOR" ("TEAM TUTOR", "us" or "we"), and you, as soon as they apply. These Terms will apply if you access or use our Website as a browser of the Website.Don't use our Website if you don't absolutely agree to these Terms, as you can only use our Website on these Terms.

  3. The essential point of these Terms

  4. Your use of the Website is at your sole discretion and we have no obligations arising from your general use of the Website and we will not be liable for any liability, damage or loss resulting from your use or inability to use our Website. You should not act in a way that relies on any information found on our Website as all information is displayed for general information purposes only.

  5. Other applicable terms

  6. Your general use of the Website is also subject to our "Privacy Policy" which is available on the Website. Additional terms may also apply for specific products or services available through our Website ("The Additional Terms"), including the Commercial Terms that are applicable to clients and tutors. If there is a conflict between these Terms and the Additional Terms, the Additional Terms will apply in so far as the Additional Terms are applicable to you.

  7. Changes to our Website and/or these Terms

  8. We have the right (as far as the law allows) to suspend, change or add to our Website, and to change or add to these Terms, at our discretion, and such changes will apply as soon as they are made. We may notify you about any changes to these Terms, but it is your responsibility to review these Terms each time you use the Website to ensure that you are aware of any changes.

  9. Use of our Website

    1. You may not:

      • distribute any content from our Website without our prior consent;

      • use any technology, including but not limited to crawlers and spiders, to search our Website or obtain information from our Website;

      • frame our Website or any pages of our Website;

      • link to our Website in a manner other than through the homepage; or

      • deep-link to any other pages on our Website in a way that would suggest that you own the intellectual property that belongs to us.

  10. Intellectual property

  11. All content and material on the Website is owned byTEAM TUTOR ("Intellectual Property"), and all right, title and interest to and in any such Intellectual Property is proprietary to TEAM TUTOR, unless otherwise noted. You are not authorised to copy, reproduce, or use any content without our prior written consent.
    You will not acquire any rights of any nature in respect of that Intellectual Property by using our Website or services.

  12. Cookies

  13. When you use our Website, we may collect and process cookies. TEAM TUTOR will only collect and process cookies in terms of the Privacy Policy.

  14. Limited liability

  15. TEAM TUTOR is not responsible or liable for any harm, loss or damage suffered as a result of or relating to the Website, any personal information of any browser, or any information that is transmitted through the Website. TEAM TUTOR accepts no responsibility or liability for any harm, loss or damage that you may suffer due to any reliance on the content of the Website.
    We have taken reasonable measures to ensure the integrity of the Website and its contents. However, we do not warrant that any files, software, downloads or other material available from the Website are free of viruses or other similar software.

  16. Law and disputes

  17. These Terms will be governed by and interpreted in terms of South African laws. You consent that the Magistrate's Court will have jurisdiction even if the proceedings are otherwise beyond its jurisdiction.

  18. Waiver

  19. Any failure byTEAM TUTOR to enforce or require strict performance of these Terms does not amount to a waiver of or affect the validity of these Terms.

  20. Getting in touch

  21. Please email us at for any enquiries about our Website.

  22. Legal disclosure 

      • Website owner:

        • is owned by TEAM TUTOR Proprietary Limited (South African registration number 2020/016364/07).

        • Legal status:

        • TEAM TUTOR Proprietary Limited is a private company, duly incorporated in terms of the applicable laws of South Africa.

        • Directors:

        • TEAM TUTOR Proprietary Limited: C Gultig and E Chuang.

        • Description of main business of TEAM TUTOR: TEAM TUTOR provides an online platform enabling clients to engage top-quality tutors.

      • Email address:

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